Customer Service

With ims, you can purchase all your information media from just one point of contact that coordinates and handles the entire process for you – from inventory management to payment transactions.

 

Every one of our customer service representatives is part of an industry-specific team made up of qualified professionals from bookselling and publishing with excellent foreign language skills. Your customer service representative and the teams working on your behalf specialize in their specific industries. This enables us to guarantee optimum, smooth service for each of our customers.

 

Our specialists form the following customer support teams:


  • Team Media
  • Team Industry and Insurance
  • Team Banks and Commerce
  • Team Institutions, Ministries, and Libraries
  • Team Export